FAQs

We manufacture mainly including ternary lithium-ion, and lithium iron phosphate batteries, mainly for light electric vehicle, medical devices, power tool and energy storage system.

Import brand cell: Samsung, LG, Panasonic, Molicel Domestic brand cell: Lishen, BAK, EVE, Sinowatt each account for 50%.

Our battery packs come in a wide range of capacities, from 2Ah to 100Ah and even higher for custom orders.

Incoming inspection → Full inspection online (Cells and BMS) → semi-finished product inspection → Aging test → Finished product inspection → Outgoing inspection

Quality is our life. we strictly did a series of tests on both the battery cell and the battery pack to make sure the products are safe. Such as dropping test/life span test/Impact test/short-circuit test/thermal shock test/vibration test/constant temperature and humidity test etc.

We provide 1-2 years warranty according to different proposal. We will provide replacement or repair for free if there is any quality problem under warranty.

Yes, we offer custom battery pack solutions and manufacture packs according to your specific design either the shape or the parameters.

Yes. Support sample service.Trial production orders are also supported.

We do not have a strict minimum order quantity, but it is subject to negotiation based on the battery pack size and customization requirements.but you know, the more, the cheaper price you will get.

We accept various payment methods, Including bank payment, LC letter of credit, Ali Trade Asurance and other payment methods, depending on the order value and customer preferences.

We mainly support TT, 30% deposit, the balance before delivery.

Delivery time depends on various factors, including the order quantity, customization requirements. Typically, it takes about 4-5 weeks from order confirmation and received the payment .

We follow strict packaging and handling procedures to ensure the safe transportation of lithium battery pack, including compliance with international regulations and using specialized packaging materials.

We primarily use reputable courier services such as DHL, FedEx, and UPS for sample deliveries. For batch goods, we ship by sea as DG containers request.

Yes, Lithium battery pack shipments are subject to transportation regulations and must comply with safety standards. We work closely with our shipping partners to ensure all necessary regulations are met for a smooth and safe delivery.

In case of defect or damage, please contact our customer support team immediately with photographic evidence. We will investigate the issue and arrange for a replacement or maintenance as the commitment of our warranty policy.